The Trouble with Twitter

Disclaimer: This will not be one of those posts that tells you how I think you should use Twitter or what to tweet. Rather, it is a reflection of my own experience and professional development via Twitter. Take it or leave it.

Last night, I was fortunate to have an amazing conversation with Matt Bloomingdale and Valerie Heruska (to pros whom I tremendously respect and admire) as a guest on their Professional Reputations Aside podcast. After we stopped recording, the conversation continued. I had been lamenting my struggle with the transition on how I use and view Twitter for professional development and it finally clicked for me. Let me explain….

Twitter is not the end all be all of professional development. At one time for me, it was. This past semester, I embarked on an #saroadtrip where I have met with a whole bunch of amazing colleagues from around the world (thanks to my friend Lisa in Canada!). We discussed everything from branding in our field, to disrupting education, to creativity, to graduate preparation and much more. Including several conferences, webinars, and #sachat topics, this was by far the most fruitful learning I had experienced as a professional yet. The best part: it was FREE! While this post may at times seem like an anti-Twitter post, it is not. Rather, it is pointing out the limitations of only focusing on 140 characters and not using the network built on Twitter for even deeper learning and connection.

Twitter is fantastic for helping us to expand our personal learning network. It connects us to people we otherwise perhaps would never meet. The discussions that happen here are great, but very limiting. It is easy for something to be perceived differently than you intended. Dissenting opinions often seem like attacks. Trying to keep up with any given conversation results in a lot of agreeing or retweeting – and not enough actual dialogue. We start a great conversation about something important like mental health in our field or the purpose of higher education, only for it to take a back seat to the next topic a week later. These #sachat discussions are starting points – not a one time topic to be discussed tweet after tweet for two hours on a Thursday.

What I have found to be most helpful is to use Twitter as a stepping stone. It has allowed me to meet some fantastic people and then to further the discussion, connection, and learning in a much deeper way beyond tweets. 140 characters can be so painfully limiting. Twitter is also public. I can’t be completely vulnerable, honest, or authentic knowing my students and colleagues will see it. I need another space to have these honest conversations with colleagues in a way that does not come across the wrong way or harm my relationship with folks on my campus.

In many ways, I think our profession has grown to overvalue Twitter as a communications tool. As many have said before, it is but one tool for learning and communicating – not the only one. I think it is important that we remember some amazing professionals who are doing incredible things in this field are not on Twitter and you will never see them on #sachat. The mark of a student affairs professional is much deeper than his or her digital identity. I do not want to be remembered or recognized by my handle or profile picture. Instead, I hope people will connect with what I write here on my blog or appreciate the work I am doing on my campus or professional association.

Twitter helps us to connect, to share articles, and to have some base level conversations. I fear, though, that it has become for many the only place to connect, share articles, converse and learn. I challenge each of you to deepen and broaden your connection to your network you have built on Twitter. It does not have to be the way I did it through Google Plus. Many other people are doing this – chatting and meeting, learning and discussing. Make it your own and know that there are many professionals out there with stories to tell, ideas to share, and encouragement to give. All you have to do is ask.

What are you doing to learn and connect beyond Twitter?

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