It’s just Twitter

Without fail, the annual “how should we use Twitter as student affairs professionals” conversation started again yesterday. Call me a curmudgeon, but I am tired of this conversation and here is why:

It’s just Twitter: I have written about this before. Twitter is not the end all be all when it comes to conversations in our field. It is not representative of the field as a whole. I find that much of the conversation lately has been new pros and grads, which I think is fantastic. However, don’t fall into the trap that it is representative of the entire field or indicative of the pulse of the field.

Some of the BEST pros I have worked with are not on Twitter: I bet this is true for you two. This statement speaks for itself. Also, can we stop telling grad and other pros they need to be on Twitter? Show them the value, but let them make their own decisions.

Trolls will be trolls: I elicited a lot of responses when I tweeted this yesterday:

I used the word challenged: not bullied, judged, or trolled. The latter does indeed happen. However, it comes with the territory. I am by no means condoning the behavior. You can try to make Twitter something it isn’t, but it won’t change. It’s like sticking your finger in an electrical outlet: you know what will probably happen. You decide if it is worth the risk. Twitter has its own equivalent to the childproof outlet cover: it’s called the block button.

All of the things I just mentioned happen in other places too: Like in meetings, offices, and conferences. It is easier to see and to talk about on Twitter. Let’s have a conversation about how people feel invisible at conferences or are shamed in meetings. Let’s talk about how many professionals do not have a safe space at work. Let’s talk about this because it starts there. Let’s not mask the issue by trying to make a public social media that space.

Whatever happened to discourse?: The underlying and troublesome tone in parts of the conversation yesterday were about feeling and being supported. Want to support me? Challenge my thoughts and ideas. Cause me to reflect and change my perspective. Don’t ditto everything I say. I am better because people challenge my perspective. Why are so many seemingly afraid of this? The more we challenge perspectives and push each other to think differently, the better off we all will be.

Twitter is a fraction of a piece of your personal/professional reputation: Your work is most important. Tweets won’t get you a job or help you get promoted. Lack of a Twitter presence or voice does not make you a bad professional. Use it how and if you want. You do you.

I often reflect and ask those in my inner circle why I care about this so much. After all, is this very post not hypocritical? I am critiquing the way we talk about Twitter and our expectations of it by saying it is just Twitter, yet I am spending the time to write about it. I want people to feel heard. I want people to feel like they have a safe space. I want people to connect. I want people to share ideas. I want people to feel like they can be their true selves. However, I do not think it is reasonable to expect all of that to happen all the time on Twitter. Use it for what it is; one method of communication (albeit a really good one). Have realistic expectations, be prepared to challenge and be challenged, and know when to disengage because after all, it is just Twitter.

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Dear #sachat, we can do better

My fellow student affairs colleagues,
We (myself included) can need to do better. The time has come, my friends, for us to lead the hard and important conversations about our work, our field, and higher education as a whole.

We spend too much of our time in conversation on Twitter arguing about things like the value of handwritten notes when significant injustice is happening in our country and on our campuses and to our students every single day.
We complain about being busy and our right to not have to answer email past 5pm when so many are without jobs and a decent wage or our students are struggling to work three jobs just to afford their education.
We pay way too much attention to the behavior of professionals at a conference on Yik Yak and not enough about issues happening around the world that are impacting our students.
We spend time lamenting that faculty don’t get what we do, when they are the least of our worries. We are in for a fight to defend our worth and the value of a college degree altogether.
Our students and our academic colleagues do not care about your favorite icebreaker. They don’t care about what you think “professionalism” means. They care that you show up to work, do your job, and do your damn best for your students and your campus community.
When articles comment on the inflation of administration – they are talking about us! Yet, we are too busy talking about other things to notice. It’s not my job tell you what to tweet or how to think. I am also not saying that conversations about the nuances in our field are not important. I also get wrapped up in these conversations. I have even started them on occasion and for that, I’m sorry.  To have these difficult, bigger picture conversations, we need to be willing to talk about things that are hard, challenging, and likely to polarize us a bit, but are topics that matter and need to be addressed. The echo chamber is deafening. It’s time for that to change. There is a whole lot of support happening in this community, which is wonderful, but where’s the challenge? Of course, these discussions are already happening, but they are not as loud or as frequent as our usual topics of Twitter conversations. Imagine if we used our collective voices for a greater good instead of how professionals use or misuse social media at a conference? Imagine the power of collective advocacy we could have.
I’m not calling for rogue chats. I am not blaming any one person, blog, or hashtag. This is on all of us. If we can’t talk about these things with each other (on Twitter or on campus), then how can we talk about them with our students, with our academic colleagues, and/or in our communities? Let’s use our precious time and energy together for this and not seemingly small topics that are more about internal bickering and less about advancing our field. Let’s take ownership and leadership in promoting the importance of our work, fighting injustice on our campuses and in our communities, and continuing to advance the educational experience for our students in ways only we know how.
Who’s with me?

The Trouble with Twitter

Disclaimer: This will not be one of those posts that tells you how I think you should use Twitter or what to tweet. Rather, it is a reflection of my own experience and professional development via Twitter. Take it or leave it.

Last night, I was fortunate to have an amazing conversation with Matt Bloomingdale and Valerie Heruska (to pros whom I tremendously respect and admire) as a guest on their Professional Reputations Aside podcast. After we stopped recording, the conversation continued. I had been lamenting my struggle with the transition on how I use and view Twitter for professional development and it finally clicked for me. Let me explain….

Twitter is not the end all be all of professional development. At one time for me, it was. This past semester, I embarked on an #saroadtrip where I have met with a whole bunch of amazing colleagues from around the world (thanks to my friend Lisa in Canada!). We discussed everything from branding in our field, to disrupting education, to creativity, to graduate preparation and much more. Including several conferences, webinars, and #sachat topics, this was by far the most fruitful learning I had experienced as a professional yet. The best part: it was FREE! While this post may at times seem like an anti-Twitter post, it is not. Rather, it is pointing out the limitations of only focusing on 140 characters and not using the network built on Twitter for even deeper learning and connection.

Twitter is fantastic for helping us to expand our personal learning network. It connects us to people we otherwise perhaps would never meet. The discussions that happen here are great, but very limiting. It is easy for something to be perceived differently than you intended. Dissenting opinions often seem like attacks. Trying to keep up with any given conversation results in a lot of agreeing or retweeting – and not enough actual dialogue. We start a great conversation about something important like mental health in our field or the purpose of higher education, only for it to take a back seat to the next topic a week later. These #sachat discussions are starting points – not a one time topic to be discussed tweet after tweet for two hours on a Thursday.

What I have found to be most helpful is to use Twitter as a stepping stone. It has allowed me to meet some fantastic people and then to further the discussion, connection, and learning in a much deeper way beyond tweets. 140 characters can be so painfully limiting. Twitter is also public. I can’t be completely vulnerable, honest, or authentic knowing my students and colleagues will see it. I need another space to have these honest conversations with colleagues in a way that does not come across the wrong way or harm my relationship with folks on my campus.

In many ways, I think our profession has grown to overvalue Twitter as a communications tool. As many have said before, it is but one tool for learning and communicating – not the only one. I think it is important that we remember some amazing professionals who are doing incredible things in this field are not on Twitter and you will never see them on #sachat. The mark of a student affairs professional is much deeper than his or her digital identity. I do not want to be remembered or recognized by my handle or profile picture. Instead, I hope people will connect with what I write here on my blog or appreciate the work I am doing on my campus or professional association.

Twitter helps us to connect, to share articles, and to have some base level conversations. I fear, though, that it has become for many the only place to connect, share articles, converse and learn. I challenge each of you to deepen and broaden your connection to your network you have built on Twitter. It does not have to be the way I did it through Google Plus. Many other people are doing this – chatting and meeting, learning and discussing. Make it your own and know that there are many professionals out there with stories to tell, ideas to share, and encouragement to give. All you have to do is ask.

What are you doing to learn and connect beyond Twitter?